Shipping policy

BOTANVÈ — Shipping Policy
Last updated: June 2026

Delivery Areas
We deliver across all 7 UAE Emirates — Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

Delivery Time
Standard delivery: 2-5 business days
Orders placed before 2pm are processed the same day.

Shipping Cost
Orders over AED 150 — Free Delivery
Orders under AED 150 — Flat rate AED 25

Payment Methods
Cash on Delivery (COD)
Credit / Debit Card
Online Payment

Order Tracking
Once your order is shipped you will receive a tracking number via WhatsApp or email. Track your order at botanve.co/pages/track-order

Important Notes
Delivery times are estimates and may vary during public holidays
Ensure your delivery address and phone number are correct at checkout
BOTANVÈ is not responsible for delays caused by the courier

Contact Us
WhatsApp: +971 50 814 6571
Email: support@botanve.co
Hours: Saturday to Thursday, 9am–6pm UAE time